Justice Home > Victims Services & Support > Families and Friends of Missing Persons

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Counselling and information   

The Families and Friends of Missing Persons Unit (FFMPU) is the only service of its kind in Australia.   We provide free and confidential support, counselling, information and referrals to families and friends of missing people who live in New South Wales (NSW) or where the person went missing or last resided in NSW.

Types of support

  • Support, information, and referrals by phone, face-to-face, or email 9am to 5pm Monday to Friday (excluding public holidays).

  • Support at different times during a missing person's investigation in dealing with:
    -   media involvement
    coronial proceedings 
    -   situations where the missing person is located.

  • Liaison with other service providers such as police and the Coroner's Court.

  • Provision of information and publications on missing persons' issues, for example, information about search options and managing a missing person's financial affairs.

  • Help understanding missing persons' sector agencies.

  • Organisation of missing persons' events including family forums and family support group meetings.

  • Community education about missing persons' issues.

  • Clinical support and advice to other professionals regarding missing persons' issues.

How to contact a counsellor

If you would like to:

  • talk to a counsellor

  • seek further information about FFMPU counselling and support services

  • provide feedback on our services,

please refer to the Contact Us page on this website.

 Taking care of yourself when someone goes missing
(PDF, 96kb)

An information sheet that lists ideas on how to look after yourself, based on experiences and thoughts of other families & friends of missing people.


 Counselling and support service for families and friends of missing people
(PDF, 142Kb)

Provides details about Missing,and its impact and information about FFMPU's counselling and support service.